Welcome to Food Services of America, one of the nation's largest and most respected suppliers to North America's extensive foodservice industry. From fine dining to cafeterias, hospitals to hotels, and schools to military installations, we make it our responsibility to ensure that we deliver not only the very best in quality to our customers, but also only the very best in customer service. This is a responsibility on which we will not compromise.

While Food Services of America is a major force in the foodservice industry, it enjoys the flexibility of being a privately held company. As an independent, Food Services of America is not bogged down by layers of bureaucracy, constraints and outside influences. We are free to act quickly when opportunities appear that benefit of our company and our customers. This has resulted in a nimble and innovative organization where we place our trust in the intellect of our Associates and where taking chances for the benefit of our customers is encouraged.

At Food Services of America, we're not interested in finishing second. From the sales associate to warehouse order fulfillment and through delivery, we all believe that if it's worth doing, it's worth doing right. That's why we are the preferred option for foodservice operators in every market we serve. We don't look like everyone else. And we don't act like everyone else. At Food Services of America, the reputation of our customer comes first. From dry and frozen goods, the freshest in meats, seafood and produce to beverages, paper and janitorial products, Food Services of America not only delivers the very best in supplies to our customers, we are also one of their most important business partners.

With its roots going back to 1948, Food Services of America has grown to be a model in the foodservice distribution industry. This is not only due to the company's advancements in the employing the most modern practices, equipment and technologies to assist our foodservice customers in their success, but also in the inter-relationship the company and our more than 3,500 associates share. It is a relationship that is based on trust, communication, personal integrity, honesty and mutual respect.

Reputation
In this time of corporate scandals and personal agendas, it seems that business has forgotten that success is a group effort and the rewards for that effort are shared by all. Our reputation is the most important asset we have. And the caretakers of our reputation are our people. Whenever our name is spoken or wherever our company insignias are seen, we are proud of the positive image Food Services of America maintains. Once lost, it can't be regained. The future of our reputation is the responsibility of each and every Associate, regardless of his or her position.

Integrity
At Food Services of America, there's only one way to do things: The right way. To us, there's no half way in integrity. Our associates know that there are plenty of places to work. But to work at Food Services of America requires a very high standard of personal integrity. Integrity fosters trust, not only between our associates and associates with management, but most importantly the trust we enjoy from customers.

Fair Play
All we ask from the great people who work at Food Services of America is an honest day's work and their commitment to perform with personal pride, integrity and honesty. Those characteristics are outlined in our company's Guiding Principles that are at the core of what we stand for and how we operate. They are:

• Provide the highest level of service in our industry.
• Expect excellence.
• Act in the best interest of our customers and our company.
• Tear down communication barriers and share information within our company.
• Take risks to achieve results.
• Work as a team.
• Thrive on change.
• Never stop learning.
• Look for the positive and praise it.
• Oppose bureaucracy and anything that steals our time.

In return, Food Services of America provides a drug and smoke-free, open working environment where associates can grow in their careers, take advantage of health and retirement investments and enjoy clear channels of communication with a sense of fair play. For almost a decade, Food Services of America has maintained a clear Code of Ethics that says to our associates, and to those with whom we do business, that everything we do is above board; no one is allowed to accept gifts or special favors; no one can profit individually through company business; harassment of any kind is not tolerated and safety in the workplace is a top priority. And, if a dispute is not resolvable through the normal channels, there is a 24-hour Hot Line where associates can state their case in confidence with an Ombudsman who will work to resolve the issue. Or they can call me personally. The Hot Line serves as a self-policing vehicle. We don't view those who use the Hot Line to uncover wrongdoing as whistle-blowers. We consider them as being a responsible member of the Food Services of America family.

Please take the time to review our company and our specialty partner companies' offerings. From foodservice products to fresh produce and naturally raised Black Angus Beef, I'm sure you will find Food Services of America a refreshing kind of company.