Training

Service Employee Training Program • Instructor’s handbook contains detailed topic information • Employee handbook helps assess learning with post-tests • Assists in meeting state and federal training requirements • Helps improve employee performance and increase overall customer service • Topics address key issues in the foodservice industry • Provides solutions for everyday challenges • Twelve monthly segments each designed as 20 to 30 minute training sessions • Each segment includes Instructor and Employee handbooks For a hard copy of the training schedule or any of the training handbooks, please contact your Food Services of America Sales Associate or Healthcare Specialist for more information or contact us at 1 (800) FSA-FOOD.

	Employee Training Program Topics January Customer Service: First Time, Every Time! February Marketing 101-Smallwares March Going "Green": The Basics April Nutrition Update: What's New May Electrical & Accident Prevention June Food Safety: Storage & Transportation July Knife Safety August Food Safety: Cooking, cooling & reheating September Cost Control: Focus on avoiding waste, purchasing October Food Safety: Personal Hygiene November Nutrition Update: What's New! (focus on labels, consumer education) December Food Safety: HACPP update

	FSA also sponsors ServSafe® food safety training certification courses for your employees, and offers a printed and online Food Safety Manual. Find out more.