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Order Management

Fast and convenient online order management

Easy to Use:

Intuitive format, easy navigation and searchability for more efficient ordering.

More Product Information:

More images, more nutritionals and clearer product descriptions to allow you to make informed product purchase decisions.

Learn more here.

Contact your Sales Associate today and learn how you can connect!

Download the mobile version from the Apple App Store or Google Play Store!

Account Center
Pay Online with E-Payment.

With Account Center, you can view your account's statement and invoice details and pay online -- on your time.

View up to 2 years of payment history.
View up to 2 years of invoice history.

Up-to-date transaction information at your fingertips.

View open invoices, invoices due today and more.

State-of-the art security.

Value-added for FSA customers. Request access today, or contact your Sales Associate with any questions.
Account Center Subscriptions
With Account Center Email Subscriptions, you can schedule your invoice and proof of delivery emails.
Options for daily or weekly emails.

Choose your delivery format (PDF or CSV).

Configure proof of delivery documents to be delivered electronically.

Run on-demand invoice extracts with up to 2 years of invoice history.
Bar Codes

This tool can be used to generate barcodes that will print nicely on Avery 5260 labels.

The sources needed to generate sheets of labels are Microsoft Excel files that are easily obtained from Star Solutions Operator.  (Please note, both Star Solutions Operator and our scanner add-in are required for use of the Bar Code tool.)

Contact us today to learn more.


Designed specifically for multi-unit operators, the eAdvantage system gives DMA customers fast online ordering, order confirmation, purchase history, and online customer reporting.

Value-added and available for FSA/DMA customers only. Contact us today to learn more.
Where's My Truck

Do you want to know exactly when to expect your next delivery? Now there’s a way to track your order online.

Value-added for FSA customers. Contact us today to learn more.

Customer Ordering Interactive Network (COIN) interfaces easily with your own ordering systems software so you can place orders with FSA.

Connect your ordering system with FSA and send orders through the Internet, email, or ftp file transfer.  COIN easily interfaces with programs such as CBORD®, MenuLink, Computrition, and more.

COIN is compatible with several ordering systems.  Ask your Sales Associate about using COIN for your business or to check for system compatibility.

Value-added for FSA customers. Contact us today to learn more.  


CURE (Customer Usage Reporting Environment) allows access usage reports and is Internet based. CURE gives you the ability to show 2 years of purchases.

Includes excellent drill-down capabilities and filtering by vendor, brand and category and item.

Value-added for FSA customers. Contact us today to learn more.

Quality Assurance

Our quality assurance team manages our branded suppliers to improve product quality through compliance and enforcement of the product standards and specifications.

Vendor Certification

All of our vendors are evaluated and must pass our Vendor Certification process before they can be considered to pack Food Services of America branded items. The certification process focuses on food safety initiatives the vendor has in place and evaluates the following items: 

  • HACCP (Hazard Analysis Critical Control Points)
  • GMP (Good Manufacturing Practices)
  • Third Party Audits
  • Product Recall Plans
  • History of Food Safety Issues
  • Plant Inspection Records
  • Pest Control Records

Our quality assurance team can restrict a vendor from packaging our company-branded items if they fail to meet product specifications or fail to produce a safe, consistent, wholesome product. Our specialists work with our branded suppliers as a team to improve product quality through compliance to our strict specifications.

Maintaining the Cold Chain

The cold chain is only as strong as its weakest link. Products must stay cold from harvest to consumer or quality will suffer.  We ensure optimum temperature of products is maintained throughout the entire distribution process. 

Temperatures are monitored on all produce and perishable products in our warehouses.  Shipments are rejected on the spot if they are received outside acceptable temperature limits.  We also use mobile temperature recording devices on highly perishable loads to ensure the quality and safety of products.

Recall Programs

A Recall Communication System is in our distribution centers allowing us to instantly isolate products and prevent them from reaching our customers.  We have the ability to isolate any product and can call all of our customers that may have received a recalled product within a very short time.

We are very proud of the success of our system and it enables us to remain a food safety leader in our industry. We require all branded suppliers to have a recall system in place and practice mock recalls on a regular basis.  

Quality Issues

Both product and customer issues are recorded on systems that are accessible to all of our distribution centers.  Issues are researched and resolved quickly to the satisfaction of our customers.  

Facility Maintenance

Food Services of America employs third party auditors to monitor our facilities in addition to our regular internal inspections.  All of our facilities are monitored by a private pest control company on a bi-monthly basis, and all inspections and reports are made available to our customers.

Related Articles

Quality Assurance Program Objectives
FSA's QA team ensures that we provide our customers with safe and wholesome foods. Through the use of HACCP and GDP, we work to build customer confidence, trust and reliability. read more

Food Safety

chef cooking

Food Services of America regularly sponsorsServSafe® seminars for our customers and employees to get certified in this National Restaurant Association Food Safety training course. Certification helps all participants increase awareness of Food Safety issues. Ask your Sales Associate for a schedule of upcoming classes. 

Employee Training Program

A complete year long program with Monthly Instructor and Employee Handbooks to educate employees on foodservice topics related to healthcare operations. Ask your Sales Associate for a sample of the complete program guide.


Additional Training Resources  

The USDA and HHS provide a training program to help reduce an attack on the nation's food supply: Vulnerability Assessments.

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