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FSA Spokane


Order Management

Fast and convenient online order management

Easy to Use:

Intuitive format, easy navigation and searchability for more efficient ordering.

More Product Information:

More images, more nutritionals and clearer product descriptions to allow you to make informed product purchase decisions.

Learn more here.

Contact your Sales Associate today and learn how you can connect!

Download the mobile version from the Apple App Store or Google Play Store!

Account Center
Pay Online with E-Payment.

With Account Center, you can view your account's statement and invoice details and pay online -- on your time.

View up to 2 years of payment history.
View up to 2 years of invoice history.

Up-to-date transaction information at your fingertips.

View open invoices, invoices due today and more.

State-of-the art security.

Value-added for FSA customers. Request access today, or contact your Sales Associate with any questions.
Account Center Subscriptions
With Account Center Email Subscriptions, you can schedule your invoice and proof of delivery emails.
Options for daily or weekly emails.

Choose your delivery format (PDF or CSV).

Configure proof of delivery documents to be delivered electronically.

Run on-demand invoice extracts with up to 2 years of invoice history.
Bar Codes

This tool can be used to generate barcodes that will print nicely on Avery 5260 labels.

The sources needed to generate sheets of labels are Microsoft Excel files that are easily obtained from Star Solutions Operator.  (Please note, both Star Solutions Operator and our scanner add-in are required for use of the Bar Code tool.)

Contact us today to learn more.


Designed specifically for multi-unit operators, the eAdvantage system gives DMA customers fast online ordering, order confirmation, purchase history, and online customer reporting.

Value-added and available for FSA/DMA customers only. Contact us today to learn more.
Where's My Truck

Do you want to know exactly when to expect your next delivery? Now there’s a way to track your order online.

Value-added for FSA customers. Contact us today to learn more.

Customer Ordering Interactive Network (COIN) interfaces easily with your own ordering systems software so you can place orders with FSA.

Connect your ordering system with FSA and send orders through the Internet, email, or ftp file transfer.  COIN easily interfaces with programs such as CBORD®, MenuLink, Computrition, and more.

COIN is compatible with several ordering systems.  Ask your Sales Associate about using COIN for your business or to check for system compatibility.

Value-added for FSA customers. Contact us today to learn more.  


CURE (Customer Usage Reporting Environment) allows access usage reports and is Internet based. CURE gives you the ability to show 2 years of purchases.

Includes excellent drill-down capabilities and filtering by vendor, brand and category and item.

Value-added for FSA customers. Contact us today to learn more.

Tangible Business Goals

sales goal setting


Happy New Year!

Have you set all your New Year’s resolutions? We all usually do, which is a good thing. And they’re always made with good intentions… what do we do, what plans do we set in place to tip the success scales in our favor? Good intentions by themselves, are not good planning. And if we’re committed to a set of resolutions, we need to help the good intentions with a follow-through plan, and better yet a set of tangible goals!

Think about your business, do you have business targets to achieve? Have you set a plan to accomplish them? How are you going to measure them? How are you going to know if you are on track? If any of these are something you want to tackle, consider starting with going back to basics.

What main function are you trying to accomplish? Now I realize there could be many functions you could focus on. But the ones to focus on should be the ones on which you can have the greatest impact, and that give you the greatest results. Anything else loses impact if it doesn’t net meaningful results for you. That’s why quantifying it down to key functions or challenges you want to resolve, is important. So, what business are you in? What is the main driver of success? For most of us, the answer to that question is sales. Let’s face it sales pays the bills. No sales, no bills getting paid. So, let’s just focus on that.

Do you have a sales budget for 2018? How do you have it broken down? It might be easy enough to pull out an annual goal. And an annual goal is specific, but it’s also too broad. It’s not detailed enough to give you a key measuring platform on success as time progresses. Narrow down to smaller bite-size pieces, like down to monthly targets. Not every month is equal. But taking your target and dividing by 12 is not realistic or accurate. If you have a weighted average for a season, you should make sure your budget reflects that weighted average. And then take it even further down to weekly targets. It is much easier manage a set of seven days, versus a full set of 365 in an annual budget. I like looking at my weeks as 52 games in the year. And at the end of the year I want a 52-0 record. It’s the easiest way to scorecard how I’m doing on a weekly basis towards the overall goal. And yes, take it down even further to daily goals. Based on the weighted average that each day carries. For example, if your Friday and Saturdays are 40% of your week, they should be 40% of your plan. 

So, you're looking at realistic targets and comparing apples to apples. These all boil down to the axiom, "You can’t fix anything in general, you can only fix things in specific." And the better you can break it down specifically, the better you can plan and adjust throughout the year.


Food for thought.

Food Services of America Chris Patterson
Chris Patterson is the Business Solutions Director at Food Services of America Spokane. He is a 30-year veteran of the hospitality and restaurant industry and has conducted over 800 trainings, seminars and consulting sessions with Inland Northwest operators.